Tag Archives: business

Is there any value in online surveys?

Knowing your customers is, as they say, the key to providing great customer service and increasing the business you do over time, so recently I have conducted a number of online surveys, the last one being sent out to over … Continue reading

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The dichotomy of service pricing

I saw an infographic the other day, a Venn diagram called good-cheap-fast.  It really hit a nerve.  We are always discussing whether to offer a cheap service or a quality service.  The customers of the cheap service always complain about … Continue reading

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Payroll World Spring Update Conference 2012 and an update on RTI.

It was a hellish journey into London standing room only all the way from Watford to Euston, then crammed into a tin can on the Victoria Line after allowing 2 tubes to leave as they were just too full for … Continue reading

Posted in HMRC | Tagged , , , | 2 Comments

Awaiting the budget tomorrow…..

As the Operations Manager for a contract management company, also known as an Umbrella Company, I must admit to feeling a little nervous about the budget.  Recent talk of closing down loopholes in tax avoidance schemes has got the government … Continue reading

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